Security Center

 

Cybersecurity Tips

Your welfare is our prime concern at Sacred Heart Parish Federal Credit Union. We’re not solely interested in protecting the money you trust in our care. We’re interested in your overall security.

Safeguarding your online banking experience is a serious responsibility, one we don’t take lightly. We employ every technology currently available to secure your transactions.

Cybercrime is an organized effort to separate you from your hard-earned money. Online crooks can also steal your identity.

Watch out for these common online threats

Phishing

Spear Phishing

Malware

Botnet 

Ransomware

Adware

Spyware

Practice online safety

  • Create strong passwords, and never share them with anyone else. Use a combination of upper and lower case letters, numbers, and special characters where possible. DO NOT use something easy to guess like the word “password,” your dog’s name or favorite baseball team. Instead, think of a phrase that you’ll remember. Take the first letter of each word and use numbers where appropriate. For example: Sacred Heart Catholic Church has Mass at 8 AM.

    Your password could be: SHCChM@8
  • Use multi-factor authentication or biometrics where possible. Multi-factor authentication requires something in addition to a login name and password. A code may be sent to your cell phone or captcha appear on the login screen to prove you’re a real person.

    Biometrics use a thumbprint or iris scan as your unique identifier.
  • Make sure you’re on a secure website before entering personal information or credit card numbers. Look for “https:” rather than “http:”. A lock icon will appear somewhere in the address bar, depending on your browser of choice.
  • Keep your computer software updated. This includes your operating system, firewall, antivirus software, and your web browser.

Fraud

Despite all the warnings and online safety awareness, cybercrime remain a lucrative business. It’s not because people don’t know what to look out for, but because busy lifestyles cause us to react and click before we carefully look for red flags in every email we receive.

Once we click, malware is unleashed on our computer that will wreak unimaginable havoc. And if you happen to be at work when it happens, you can take down the entire computer network.

Here are a couple ways to spot a malicious email

  • Domain names appear similar to legitimate entities, but with a small change. For example, the Sender of an email may read service@amazen.com instead of Amazon.com.
  • A tantalizing email appears in your inbox unexpectedly. Perhaps a superior “mistakenly” sent you a spreadsheet with corporate salaries. Or someone you don’t know sent an attachment with privileged information. Curiosity has gotten the best of some of the smartest people around.
  • Typos are common in fraudulent emails.
  • Avoid the Nigerian prince who wants you to hide his money, the winning lottery notification for a game you never played, or the vacation prize you won in a drawing you didn’t enter.
  • Spammers can spoof a sender’s name to make it appear to come from someone you know. If you aren’t expecting the email, never open the attachment without first checking with the originator.

Identity Theft

Identity theft occurs when someone uses your personal information to commit fraud. They may open credit accounts in your name, file a tax return using your Social Security number, or use your health insurance information for their own medical care.

The fraud can go unnoticed for a length of time before something triggers awareness. A child’s identity can be compromised for years before they become an adult and try to get credit on their own.

Identity theft can happen to anyone. Thieves target stores, gas stations, hotels, restaurants, and other establishments where business transactions occur. Equifax, one of the three major credit reporting agencies, suffered a breach that affected 143 million consumers.

Four million credit card numbers were auctioned off at a cybercrime underground offering November 2019. The numbers were obtained through a breach of Focus Brands’ payment systems. Focus Brands is the parent company of popular restaurants Schlotzky’s, Moe’s, McAlister’s, and Krystal.

Names, Social Security numbers, addresses, birthdates, credit card numbers, and related personal information are like gold to a cybercrook.

What are some signs your identity may have been stolen?

  • A bill or financial statement is late. Someone could have changed the address to redirect to their home.
  • Watch for unauthorized transactions on your credit card and bank account statements.
  • Review your credit reports for unknown accounts. You’re entitled to one free credit report per year from each of the three major reporting agencies. You don’t need to get them all at once. By requesting one at a time, you can spread them out over the course of the year to catch errors more quickly. Visit Annualcreditreport.com for your free report.

Equifax

Equifax has a dedicated website for consumers to learn if they were affected by their breach. They offer resources for victims as well at https://www.equifaxsecurity2017.com/.

Federal Trade Commission

The FTC offers excellent information on how to report and recover from identity theft at https://www.IdentityTheft.gov.

Find more online security tips, including resources on protecting your children online, at https://www.consumer.ftc.gov/features/feature-0038-onguardonline.

Report a Lost or Stolen Debit or Mastercard

 

Have Questions?

Our Doris Mixon can offer guidance or answer any questions you may still have. Call Doris at 361-798-4361 or email DMixon@sacredheartcu.com

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Contact Us:

361-798-4361
361-798-4363 Fax

Email Us

Lost or Stolen Debit Card

1-800-472-3272

Debit Card Disputes

1-361-798-4361
M-F 8:00am to 3:00pm ET

Credit Card Customer Service/Lost/Stolen

1-800-599-7889

Credit Card Fraud

1-800-369-4887

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Sacred Heart Federal Credit Union would like to personalize your banking experience. Please enter your first name below.

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